Careers

Restaurant Manager – Kandahar Street

Report to Head Chef

Rumah Makan Minang Pte Ltd

Requirements

• Full-Time, Manager
• 3 Years Experience in F&B
• Apply before 27 Jun 2024

Roles & Responsibilities

The Manager bears overall responsibility for the profitability of the establishments, and oversees all of the establishments’ operations, i.e. both customer-facing operations and back of house activities (e.g. kitchen, inventory management).

Duties may include:

• Plan, organise, and direct an establishment’s operations
• Support back of house activities and other operational support functions (e.g. customer service, shift scheduling, cashiering, closing of till, ordering inventory, office paperwork)
• Manage inventory, resource requisitions and purchases
• Oversee staff recruitment and training
• Implement strategies to boost staff attitudes, morale and motivation
• Maintain food standards and quality control
• Analyse establishment’s performance and review operational processes to identify opportunities for innovation and/or application of technology, as well as improvement of work practices
• Develop and implement strategies to achieve sales targets, tailored to customer profiles
• Submit proposals to Management on improvements to the establishment (e.g. process improvement, repair and renovation)

Service Crew – Kandahar Street

Report to Manager

Rumah Makan Minang Pte Ltd

Requirements

• Full-Time, Non-Executive
• 1 Year Experience in F&B
• Apply before 27 Jun 2024

Roles & Responsibilities

The Service Crew is responsible for conveying Rumah Makan Minang brand, food and service. The position is involved in driving the business by preparing and/or serving food/drink items from food/drink counters or steam tables in the restaurant. Moreover, the Service Crew is tasked with attending directly to customers’ needs and supports customer-facing operations.

Reporting to the Manager, the Service Crew is expected to carry out and perform the duties and responsibilities diligently. The goal is to provide exceptional customer experience and carry the brand well.

Duties may include:

• Prepare simple food/drinks (e.g. frying, reheating, steaming, mixing, assembling) according to the establishment’s standard recipes and operating procedures, where applicable
• Serve food/drinks to customers’ tables, where applicable
• Package food/drinks for takeaway
• Take customer orders and communicate orders to the kitchen – may be done manually, or through Point of Sale (POS) systems and other software
• Respond to customer enquiries and provide information on food/drinks (e.g. ingredients, dietary allergens, recommendations)
• Collect payment from customers and perform other cashiering duties (e.g. issuing refunds, stamping of loyalty and membership cards)
• Handle commercial- or industrial-grade equipment (e.g. coffee machines, deep fryer, griddles), where applicable
• Manage online orders (e.g. made via digital platforms)
• Check inventory (e.g. ensure sufficient stock of ingredients and drinks) and raise inventory orders when needed
• Clean food preparation areas, equipment, cutlery, and crockery
• Prepare tables for service (e.g. clear used cutlery and crockery, wipe down tables, lay out fresh cutlery, refill condiments.)
• Greet walk-in customers and escorting them to their tables
• Respond to customer enquiries and take reservations over telephone
• Present menu to customers at their table and provide menu information (e.g. ingredients, dietary allergens, menu recommendations)

Kitchen Assistant – Bedok North Kitchen

Report to Head Chef

Rumah Makan Minang Pte Ltd

Requirements

• Full-Time, Non-Executive
• 1 Year Experience in F&B
• Apply before 27 Jun 2024

Roles & Responsibilities

The Kitchen Assistant is responsible for conveying Rumah Makan Minang brand, food and service. The position is involved in driving the business by handling basic food preparation. Moreover, the Kitchen Assistant is tasked with supporting back of house activities (e.g. kitchen, inventory management).

Reporting to the Head Chef, the Kitchen Assistant is expected to carry out and perform the duties and responsibilities diligently. The goal is to provide exceptional food quality and carry the brand well.

Duties may include:

• Prepare ingredients for cooking according to the establishment’s standard recipes and operating procedures, where applicable (e.g. washing, peeling, chopping, measuring, mixing)
• Portion, assemble and/or package menu dishes and other food items
• Process new inventory items (e.g. receive stock, store and pack) and inventory checking (e.g. ensure sufficient stock of ingredients for a shift)
• Assist Cook/Senior Cook, Manager and/or other supervisors in process improvement reviews
• Clean food preparation areas, kitchen stations, equipment, tables, cutlery, and crockery
• Assist in cooking and plating of menu dishes according to the kitchen manual, where applicable